Having been in business since 2005, Lustre Cleaning & Luxury Services has had a fair number of cleaning questions from both existing and prospective clients. We’ve listed a number of the most common questions we get when people are considering commercial or house cleaning in Toronto:
How do you price your services?
The prices for Lustre services will depend upon many factors including your home or office size, specific tasks you would like us to perform, frequency of cleaning etc.
Do you offer Lustre Gift Certificates?
Yes. We offer Lustre Gift Certificates in the denomination of your choice. For more information call 416-481-9990.
Are your cleaners bonded & insured? Do you have WSIB coverage?
Yes. Lustre has a $2,000,000 commercial liability insurance policy as well as bonding insurance for our cleaners. Our cleaners are also covered by WSIB.
Does Lustre provide environmentally friendly cleaning supplies?
For regular cleanings most of our clients prefer to provide their own supplies, however, Lustre can provide environmentally friendly supplies if you prefer. For post renovation cleanings, deep cleanings, and real estate cleanings Lustre provides environmentally friendly cleaning supplies and equipment.
Do you provide one time “spring cleanings” or heavy-duty cleanings?
Yes. In addition to our daily, weekly or bi-weekly cleaning services for homes and offices, Lustre also provides heavy-duty cleanings including: real estate pre-sale cleaning, move in cleaning, spring cleaning, post renovation cleaning as well as movie set cleaning services.
Do your cleaners work in teams?
Depending upon the size of the job, Lustre’s cleaners / maids / housekeepers generally work individually at each location. For larger cleanings, post renovation cleanings, “heavy duty”, or commercial cleanings, Lustre may provide a team of cleaners.
Do you send the same cleaner / maid / housekeeper every visit?
Yes. For consistencey on daily, weekly or bi-weekly cleaning services Lustre assigns the same cleaner, maid, or housekeeper.
Do you accept credit cards for your cleaning services?
Yes. For your convenience we accept Visa & MasterCard, as well as cheques. After each cleaning we will also email you an invoice and ask for your feedback.