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What makes LUSTRE different? What makes LUSTRE different?From our in-person pre-cleaning consultation to our post-cleaning survey and chocolate, LUSTRE provides the exceptional cleaning and customer service that you would expect from any 5-star luxury “boutique” company. If you are not completely satisfied with our service, contact us immediately and we will ensure that any problem is corrected. For our staff we provide an excellent work environment including competitive wages, health benefits, performance bonuses, and initial & ongoing training. How do you price your services?The prices for LUSTRE services will depend upon many factors including your home or office size, specific tasks you would like us to perform, frequency of cleaning etc. LUSTRE’s Services Quote Do you offer LUSTRE Gift Certificates?Yes. We offer LUSTRE Gift Certificates in the denomination of your choice. How often do you visit?Most of our clients prefer weekly or bi-weekly visits, however, LUSTRE will customize a program to suit your specific needs. Are you bonded & insured?Yes. Do you provide “heavy-duty” cleanings?Yes. In addition to our weekly or bi-weekly cleaning services, LUSTRE also provides heavy-duty cleanings including post renovation and construction as well as movie set cleanings. Do I have to provide cleaning supplies?Most of our clients prefer to provide their own supplies, however, LUSTRE can provide supplies if you prefer. Do your cleaning associates work in teams?LUSTRE’s cleaning associates generally work individually at each location. For larger, “heavy duty”, or commercial cleanings, a team of cleaning associates may be sent to your location. Do you send the same person every visit?LUSTRE makes every attempt to ensure that you have the same cleaning associate for each visit. We will contact you directly if a different cleaning associate has to be sent to your home or office due to an unforeseen circumstance. Do you accept credit cards?Yes. We accept Visa & MasterCard, as well as cheques. We will also provide invoices if requested. What other services do you provide besides cleaning?LUSTRE is a full-service company providing De-clutter/Re-organization projects, House/Pet sitting, Event planning & staffing, Holiday/Event decoration installation & removal. If you are looking for a particular service that we have not listed, please contact us. Do you offer Gift Certificates?Yes. We offer LUSTRE Gift Certificates in the denomination of your choice. They make a great gift for any occasion. To order yours today please call us at 416-418-9990 and let LUSTRE take care of it for you. |
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